Contact

Phone is fastest, especially for breakdowns. Either way, you talk to an engineer.

Talk to us

Fastest route

You reach an engineer, not a call centre. If a machine is down, say so when you ring and we'll treat it that way.

Workshop

Unit 7B, Blackhill Road West

Holton Heath, Dorset

BH16 6LE

Hours

Monday to Friday, 8:00am – 5:00pm

[Hours to be confirmed]

Not urgent? Send the detail through and we'll come back to you. Anything that's stopping production is better on the phone.

Breakdown

Don't wait on a form. Ring us and say it's a breakdown — we'll treat it that way: an engineer heading out, a hire unit loading, or both.

None of this is required. But if it's to hand when you ring, the answer comes quicker.

The nameplate. Make, model and serial tell us most of what we need before anyone travels.
What the machine does in the process, and what it's doing now: tripping, noisy, running hot, stopped.
Photos, if it's safe to take them. The nameplate, the installation, anything that looks or sounds wrong.
No nameplate, no drawings, no service history? Ring anyway. Plenty of the machines we look after arrived exactly like that.